Senior Manager, Business Development & Partnerships (F&B)

Are you looking for your next career move? WE ARE THE ONE!

Zero Finance is a wholly owned subsidiary of Zero Fintech (Stock code: 00093). We are one of the leading Fintech Companies in Hong Kong, committed to providing Financial Solutions to our clients since 2014. Our lending business generated a revenue of HKD257 million in 2024 with a rapid growth compared to the revenue of HKD107 million generated in 2021.

X WALLET is the 1st APP in the Hong Kong Market to feature a 5-secondA.I.approval credit product. Our app acquired over 100k users and achieved steady growth over the years. This year, we will continue to break throughwith new features products. Our newly-launched X Pay is one of thenew payment products to excel in the market of Paylater solutions.

About the Role

We're launching an exciting new loyalty and cashback business, and we're looking for a dynamic Manager of Business Development & Partnerships (F&B) to drive growth in the food and beverage sector. This is a unique opportunity to build and scale our F&B partnership ecosystem from the ground up, working with restaurants, cafes, food chains, and delivery platforms to create compelling cashback experiences for our customers.

Job Duty

• Strategic Growth & Business Development

  • Drive the overall growth strategy and business development initiatives for our F&B cashback vertical.

  • Identify, negotiate, and close strategic partnerships with key F&B merchants, restaurant chains, and food platforms.

  • Build and maintain a robust pipeline of high-value F&B partners to expand our cashback offerings.

  • Establish and manage strategic partnerships with POS system providers and payment companies to enable seamless cashback integration.

• Partnership Management

  • Cultivate and manage relationships with key F&B stakeholders, from independent restaurants to major food chains.

  • Work closely with partners to design attractive cashback campaigns that drive customer engagement and merchant value.

  • Collaborate with POS and payment partners to ensure smooth technical integration and merchant onboarding.

  • Collaborate with internal teams (marketing, operations, product) to ensure seamless partner onboarding and campaign execution.

• Team Leadership & Performance

  • Lead and mentor the BD team to achieve and exceed partnership acquisition and revenue targets.

  • Take full ownership of team performance, processes, and quality standards.

  • Foster a high-performance culture focused on results, innovation, and continuous improvement.

• Market Intelligence & Strategy

  • Stay ahead of F&B industry trends, competitive landscape, and emerging opportunities.

  • Develop strategic plans and initiatives to position us as the leading cashback platform in the F&B space.

  • Contribute insights and recommendations to shape the overall business strategy.

• Business Performance

  • Be accountable for the F&B vertical's performance metrics, including GMV, partner acquisition, and customer engagement.

  • Monitor and optimize partnership ROI and business unit P&L.

  • Implement data-driven approaches to improve conversion rates and partnership quality.

What We're Looking For

• Essential Experience

  • 5+ years in business development, sales, or partnership management, with at least 2 years in a leadership role.

  • Proven track record in the F&B, food-tech, retail-tech, payments, or fintech industry.

  • Direct experience partnering with POS system providers and payment companies (e.g., POS vendors, payment gateways, acquiring banks)

  • Strong experience in B2B sales and partnership negotiations, with demonstrated ability to close complex deals.

  • Experience managing and exceeding team targets in a fast-paced, results-driven environment.

  • Understanding of payment ecosystems, merchant acquiring, and POS integration processes.

• Key Strengths

  • Outstanding networking skills with an existing network of F&B merchant partners (restaurants, chains, delivery platforms).

  • Established relationships with POS and payment industry players is highly valued.

  • Strategic thinker who can balance big-picture vision with hands-on execution.

  • Natural leader who can build, inspire, and develop high-performing teams.

  • Ownership mindset with grit, tenacity, and resilience to overcome challenges.

  • Excellent communication and negotiation skills to influence stakeholders at all levels.

  • Technical aptitude to understand payment flows, API integrations, and merchant onboarding processes.

• Nice to Have

  • Experience with cashback, loyalty programs, or rewards platforms.

  • Track record of developing and executing integrated marketing campaigns with partners.

  • Familiarity with Generative AI tools (ChatGPT, Claude, etc.) to enhance productivity and streamline workflows.

  • Understanding of online-to-offline (O2O) business models.

  • Knowledge of payment regulations and compliance requirements.

Why should you join us?

• Rewarding career development on a Fintech-payment project!

• 1:1 coaching and mentoring, work with a friendly, open-minded, supportive team!

• You will be heard, valued, recognised, and appreciated!

• Working in a convenient office location - Sheung Wan!

• Attractive remuneration package with a discretionary bonus!

• The top-notch medical plan includes Annual body check, clinical, hospitalisation & Dental!

• Free flow snacks and drinks! Yay!

• Our little gratitude for your birthday, Festival gifts or red packets!

• Regularly volunteers, sports company activities!

If you are a good fit, please come, click the 'Apply Now' button and JOIN US!

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