SOC Operator

Autotoll Limited
Posted 1 day ago

Kowloon Bay
1 year(s) work experience
On-the-job training

Job Description

To cope with our expansion and continuous growth in the transportation and logistics related service, we are inviting talents to join our professional team.

About the Role:

  • Conduct 24 hours monitoring Applications Status and Network Connectivity to ensure FFTS services in proper operations (Shift duty is required)
  • System support for Backup office operations and Fields equipment
  • Troubleshoot, install, and fix computer system hardware and software of all types
  • Travel to Fields locations to fix various hardware and software problems and perform inspection, installations and updates
  • Perform preventative maintenance on hardware systems and network equipment to prevent errors 

About You:

  • Diploma or above in Information Technology, Computer Science or related disciplines
  • Minimum 1 year experience in service operation areas; Experience on call Centre or customer service would be advantage
  • Hands-on experience SQL or CRM is an advantage
  • Sound computer skills and knowledge of MS Office tools
  • Good presentation and communication skills
  • Good command of spoken and written English and Chinese

What you can get from us:

  • On-the-job training, learning and development provided
  • Executive workshops, interest class, corporate purchase discount offered by SHKP
  • Competitive salary and annual leaves
  • Flexible working opportunities


Interested parties, please send full resume with expected salary and available date to Human Resources and Administration Department by e-mail or by fax 2111 9459.

(Data collected will be used for recruitment purpose only.)


Job Function
Work Location Kowloon Bay
Benefits On-the-job training
Education
Non-Degree Tertiary
Skills Communication
Spoken Language Intermediate Cantonese / Intermediate English
Written Language Intermediate Chinese / Intermediate English
Employment Type Full Time
Industry Others

About company
Autotoll Limited
Autotoll has long been the pioneer of intelligent solutions for decades in Hong Kong. To keep pace with the Hong Kong Government's "Smart City Blueprint", our services have branched out from Electronic Toll Collection (ETC) System since 1998 to multiple smart solutions after 2000s, such as Transportation and Surveillance Systems and Fleet Management Solution etc.

Today, Autotoll has transformed into a diversified business scope, covering the key aspects of Smart Mobility, Smart Logistics, Smart Living, Smart Environment and corporate & operations management etc.; as well as expanding the business from Hong Kong to the Greater Bay Area and other provinces in the Mainland. Moving forward, our dedicated professional team will leverage on its intelligent and innovative solutions to drive the city in a smarter way!

For more details about Autotoll Smart Solutions and our key business pillars, please visit www.autotoll.com.hk .