E-commerce Operations Assistant

💼 Position : E-commerce Operations Assistant

Company: Forest on Clouds E-commerce Services Limited

Location: Wan Chai District

Working Hours: Monday to Friday, 9:30 AM – 6:30 PM (5-day work week)

🔹 Responsibilities:

Assist with product listing, content updates, and price adjustments on various e-commerce platforms

Support order processing, customer inquiries, returns, and exchanges

Coordinate with warehouse and logistics teams to ensure timely deliveries

Track inventory and help maintain accurate stock records

Prepare sales reports and assist with data analysis

Work closely with the marketing and content teams to support promotional activities

🔹 Requirements:

Diploma or above; experience in e-commerce is a strong advantage

Proficient in Microsoft Excel and Chinese/English typing

Responsible, detail-minded, and eager to learn in a fast-paced environment

Good communication and problem-solving skills

Passionate about e-commerce and online retail

✅ We Offer:

Young and energetic team environment

5-day work week, public holidays, birthday leave, paid annual leave

Staff discounts and regular team-building activities

On-the-job training and platform knowledge support

Opportunities for growth in the e-commerce field