Customer Service Executive/Assistant Customer Service Executive

Responsibilities

• A strong customer service orientation
• Provide customers with accurate preoperative and postoperative information
• Handle customers daily inquires, complaints and appointment booking in a prompt and professional manner
• Maintain good relationship with customers
• Assist in reviewing and analyzing the service standard and customers loyalty

Requirements

• Suitable candidate should have a minimum of 1 years relevant sales experience
• Good communication and interpersonal skills
• Good team player and able to work independently
• To work in different locations when needed
• Ability to demonstrate excellent customer service
• Positive attitude, self-motivation and willingness to learn.
• The ability to work under pressure is also essential.