Customer Care Officer

Job Duty

Provide effective inbound call services to customers for product and service enquiries

Provide professional direct patient nutritional & dietary consultation

Professionally handle customer enquiries via phone and email

Maintain a good relationship with the customers

Maintain accurate records of customer interactions

Assist in other ad hoc projects as assigned

Requirement

Associate degree or higher diploma, preferably in health-related disciplines, such as community healthcare, nutritional studies, health education, etc.

To learn more about Make The Right Call, please visit us www.maketherightcall.com
 

MAKE THE RIGHT CALL is an equal opportunity & Inclusive employer and welcome applications from all qualified candidates.  All application will be treated in strict and confidence and used for recruitment purpose only. As an award winning call centre, our mission is to develop and growth professional customer service candidates. If you think you are one of us, we look forward to meeting you.

Company Overview

About Make The Right Call

With over 20 years of experience, Make The Right Call has solidified its reputation as the “Customer Service Game Changer” and a leader in Customer Experience. Through ongoing innovation, data security awareness, and enhanced Standard Operating Procedures, we adapt to ever-changing customer behaviors in today’s dynamic business environment.

Operating 24/7, we serve as a seamless extension of your business. Our state-of-the-art call centre in Hong Kong boasts over 330 workstations and the ability to support 15+ languages, catering not only to Asian and English-speaking markets but also to the European market.

Distinguished as an award-winning Call Centre in the Customer Service sector, Make The Right Call has earned multiple international compliance certifications, guaranteeing the secure and professional management of business processes.

Get to know us more at:

https://www.linkedin.com/company/make-the-right-call/

https://www.instagram.com/mtrc_hk  

The information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar posts within the Group/ Company.