CRM Consultant - Microsoft Dynamics

Job Descriptions:

• Collaborate with clients to gather and analyze business requirements for CRM system implementation

• Customize and configure the CRM system to meet client-specific needs.

• Conduct system testing and troubleshoot any issues or bugs

• Provide training and support to end-users on how to effectively use the CRM system

• Collaborate with cross-functional teams to integrate the CRM software with other business systems

• Assist in data migration and system upgrades

• Stay updated on industry trends and best practices related to Cloud solution

Required Skills and Qualifications:

• Degree / Higher Diploma in Information Systems / Computer Science / IT / Business / Accounting or equivalent

• Knowledge in CRM / ERP / BI / reporting solutions such as: Dynamics 365 CRM, Finance & Operation, Business Central, Salesforce, SAP, Oracle NetSuite and Epicor will be an advantage

• Familiar with Salesforce Automation, Loyalty, Service Management knowledge is a must

• Strong communication and interpersonal skills

• Ability to manage multiple projects and prioritize tasks effectively

• Good at handling customer enquiry with good sense of business acumen and teamwork mindset

• Eager to learn new products and solutions

• Good command of written and spoken English, Mandarin and Cantonese

• Fresh Grad and Less experience will be considered as Associate Consultant

Compensation and Benefits:

·       Competitive base salary with incentive potential

·       5-day work week

·       Excellent career development opportunities

·       MPF (Mandatory Provident Fund) and medical insurance coverage

·       Opportunity to explore Microsoft ERP, BI and Workflow products

·       Regional and global exposure

·       On-the-job training to enhance skills and knowledge

The information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar posts within the Group/ Company.