Assistant Customer Services Officer
Job Highlight
Job Description
Job responsibilities:
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Handle daily phone-in pickup orders & enquires & account opening procedure
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Perform data entry to system and routine data updates
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To coordinate with other departments to resolve customer problems
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Collect feedback and suggestion from customers and escalate to the next level for continual improvement
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Assist in ad hoc tasks assigned by supervisor
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Working Hours (5 day work): Monday to Saturday, 9am to 6pm, assigned by company
Job requirements:
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Diploma or above
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1-2 years solid experience in Customer Services
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Good command of written and spoken English and Chinese
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Good telephone manner and communication skills
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Knowledge in MS Office
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Good working attitude, polite, pleasant, punctual & patient
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Immediate availability is highly preferred
*With more experience will be considered as Customer Services Officer
The information provided will be treated in strict confidence and be used only for consideration of your application for relevant/similar posts within the Group/Company.
| Job Function | |
| Work Location | Lai Chi Kok |
| Education |
Non-Degree Tertiary
|
| Skills | Communication |
| Spoken Language | Intermediate Cantonese / Intermediate English |
| Written Language | Intermediate Chinese / Intermediate English |
| Employment Type | Full Time |
| Industry | Manufacturing |
For over 40 years, we have built our reputable brand by focusing on our reliability, service and quality.
We are one of the largest dental laboratories worldwide with more than 5500 technicians. All the materials that are used in fabrication of your dental prostheses are CE marked and FDA approved to ensure safety. Our parent company, Modern Dental Group, is listed on the Hong Kong Stock Exchange and provides prostheses for over 16 countries around the world including USA, Australia, France, Singapore, China and HK.
