政府熱線服務主任 ( 政府合約 / 輪班 / $18,000+/ 九龍區鄰近地鐵站 )
Epro Telecom Services Limited
Posted on 2025-08-13
Kowloon Bay
0 year(s) work experience
$18,000-$20,000/month
Five-day work week
Job Highlight
- 高級文憑同等或以上學歷
- 良好(粵語,英語,普通話)溝通技巧
- Contract
Job Description
工作職責:
- 解答其他政府部門及公眾的查詢及投訴
- 將服務要求轉介至相關單位作出跟進
- 進行客戶滿意度電話調查
- 根據指示履行其他職責
職位要求:
- 高級文憑同等或以上學歷
- 工作經驗及行業不限
- 守時禮貌，有責任心，有團隊精神，良好溝通技巧
- 能夠獨立工作並承受壓力，具有良好的邏輯思考
- 熟悉電腦軟體操作，包括Microsoft Word 及Microsoft Excel，中文輸入法
關於工作:
- 有薪年假12日
- 輪班工作(包括星期六、日及公眾假期)
- 每星期45小時工作
- 工作時間 (0800-1700或0900-1800或1430-2330)
工作類型: 全職, 合約
Interested parties, please forward your full resume to Epro Telecom Services Limited by clicking Apply Now.
Personal data collected will be kept confidential and used only for recruitment purpose. Applicants who are not contacted within 6 weeks may consider their applications unsuccessful. All data will be destroyed after completed the applications processing.
| Job Function | |
| Work Location | Kowloon Bay |
| Benefits | Five-day work week |
| Education |
Non-Degree Tertiary
|
| Skills | Communication / Teamwork / Microsoft Word / Microsoft Excel |
| Spoken Language | Intermediate Cantonese / Intermediate English / Intermediate Mandarin |
| Employment Type | Full Time |
| Industry | Telecommunication |
About company
Epro Telecom Services Limited
Overview
Incorporated in 1990 as a pioneer in the local outsourcing business, Epro Telecom is one of the largest contact centres in the market. We provide complete solutions on multi-media contact centre ranging from 24x7 Inbound and Outbound Services, experience-based Contact Centre System application as well as full scale Training and Consultation Service support.
To cope with our rapid business expansion, we are currently looking for candidate with suitable caliber to fill up the following position.
To learn more about Epro Telecom, please visit our website www.eprotel.com.hk
Incorporated in 1990 as a pioneer in the local outsourcing business, Epro Telecom is one of the largest contact centres in the market. We provide complete solutions on multi-media contact centre ranging from 24x7 Inbound and Outbound Services, experience-based Contact Centre System application as well as full scale Training and Consultation Service support.
To cope with our rapid business expansion, we are currently looking for candidate with suitable caliber to fill up the following position.
To learn more about Epro Telecom, please visit our website www.eprotel.com.hk
