Digital Account Manager

Your Responsibilities:

• Reporting to the Account Director, you are expected to oversee projects of the regional level on a day-to-day basis, ensuring that they run smoothly and achieve their potential.
• Daily contact with clients at a senior level is a crucial part of organizing client feedback, using knowledge, experience, and skills to promote the agency’s strategy and ideas, and maintaining agreed/approved strategic direction to achieve the best outcome for the client.
• Manage and coordinate relations and communication between internal creative, digital, and strategic teams and external stakeholders.
• Handle administrative tasks, including client meeting arrangement, meeting recaps, budget, and timeline tracking.
• Ensure the timely and successful delivery of projects according to customer needs and objectives.
• Execute and supervise the marketing, digital, social media, and media activities within assigned projects.
• Support new business initiatives by preparing proposals and client presentations, providing integrated solutions and clear strategy with the budget and timeline.
• Oversee and execute social profile management, including calendars of activity and ensure that it remains aligned to the broader strategy
• Initiate new business opportunities

Desired Skills and Experience:

• 3+ years of experience in creative / marketing/media agencies with a proven successful client account servicing track record.
• Passion about the marketing industry with excellent presentations skills both internally and externally.
• Strong networking skills to manage and liaise with all stakeholders and bring new connections.
• Good attention to detail and the ability to manage multiple work-streams efficiently on time and target.
• Strong numeracy with the ability to create estimates and budgets accurately.
• Ability to multi-task between projects of different nature, sizes, timelines and prioritize tasks accordingly.
• Self-discipline with a proactive attitude.
• Ambitious and responsible attitude towards the project delivery process.