I.T. Helpdesk Representative

Job responsibilities and requirements:

• Post-secondary and or above, with relevant experience gained from customer services center or call center is an advantage
• Answer in-bound calls and escalate the customer requests to the related parties by prompt action
• Prepare weekly report and assist in daily routine clerical works
• Cheerful, pleasant, polite, patient and able to work independently
• Excellent interpersonal and communication skills
• Able to communicate in English and Mandarin
• Shift duty including overnight shift is required
• Immediate available is highly preferred

We offer attractive remuneration and benefits, discretionary bonus and on-the-job training to the qualified candidates.

Please send your application with full resume stating your present, expected salary and noticed period to the Company and send it to hr.team@nec.com.hk .

We are an equal opportunity employer and welcome applications from all qualified candidates.  Personal data provided by job applicant will be used strictly in accordance with employer's personal data policy, a copy of which will be provided immediately upon request.  Information of unsuccessful application will be destroyed in 6 months after the completion of the recruitment process.