Sales Support (Customer Service) 1pm-10pm/ 2pm-11pm

Key Responsibilities:

• Respond to client inquiries efficiently, escalating issues when necessary to ensure timely resolution via message/ live chat.
• Provide comprehensive clerical and administrative support to the business development team.
• Maintain and update the client database accurately and promptly.
• Coordinate with internal departments and external clients to deliver high-quality and timely responses.
• Prepare and compile reports related to business support operations.
• Assist managers in handling general client inquiries independently.
• Perform ad hoc assignments and special projects as requested by management.

Requirements:

• Higher Diploma or above in any discipline.
• Able to work on Night Shift during 1pm-10pm/ 2pm-11pm
• 1-2 years of clerical or administrative experience preferred; fresh graduates are welcome to apply.
• Strong team player with excellent interpersonal and communication skills.
• Detail-oriented, self-motivated, well-organized, and capable of multitasking.
• Proficient in MS Office, Outlook, and other relevant software applications.
• Ability to follow work routines and complete tasks with minimal supervision.
• Good command of written and spoken English and Chinese; proficiency in Mandarin is a strong advantage.

What We Offer:

• Competitive monthly salary commensurate with experience.
• Comprehensive health insurance coverage.
• Five-day workweek.
• Paid vacation days.
• In-house training and development opportunities.
• Unique career growth and self-development prospects.