Assistant Manager | Business Applications

Job Duties:

• Manage and develop the ERP platform, provide enhancement, support and maintenance of the ERP systems.
• Develop trusted working relationships with ERP Tower Lead, business stakeholders and key users, internal IT resources and external vendors.
• Partner with key Business Users from Finance & Procurement and other business departments as needed in documenting and analysing as-is processes and business rules and designing future to-be processes.
• Ensure business requirements are fully understood, documented, analysed and validated by all parties.
• During implementation, provide support to stakeholders in helping them mediate and resolve issues/conflicts, obtain consensus on any changes in system scope & requirements and seek approval of change requests.
• Participate in enterprise integration projects, ensure system integrates seamlessly with existing IT systems and applications.
• Facilitate the development and review of the functional specs and technical specs to ensure it covers all requirements and meets the success criteria before signing off by reviewers.
• Ensure traceability tracking of all requirements across all related deliverables and work products across project lifecycle including functional specs, technical specs, test scripts, training materials, UAT and go live signoffs.
• Perform test planning and execution of test activities (including but not limited to SIT, UAT, data migration test, performance test, etc.)
• Provide coordination on requirements collection, user acceptance testing (UAT), application rollout, day-to-day applications operation & support, system maintenance and system enhancements.
• Develop or review of project plans, test plans, design specifications and other project documentations.
• Assist users to achieve their business strategies and objectives through IT solutions.
• Office base in Hong Kong and visit China & Overseas offices when necessary.

Requirements:

• Bachelor’s degree or above in Computer Science / Information Technology, or equivalent discipline
• Knowledge of business analysis best practices, and application and system integration methodologies
• 5 years of experience in ERP implementation projects, preferably with rollouts in multiple geographic locations
• Ability to introduce new ways of working, influence behaviours, achieve sustainable change adoption to a diverse range of end users
• Strong interpersonal skills, ability to liaise with all levels of resources between internal and external teams
• Proactive and able to drive changes
• Solid ERP project experience, with hands-on knowledge in SuccessFactors and Microsoft Dynamics 365 F&O is a plus.
• Solid Experience on X++ and MS SQL database management skill.
• Knowledge in Finance & Procurement modules highly desirable.
• Excellent analytical and problem-solving skills and able to communicate effectively in both English and Cantonese with different level of users and vendors in resolving business problems.
• Good communication in Mandarin would be an added advantage
• Solid project management skills, preferably with PMP and/or Agile PM qualification is preferred.