Customer Support Specialist

Job Description

We are looking for a highly motivated, organized and service minded new colleague to join our Customer Transactions team in Hong Kong as Customer Support Specialist. 
 
Together with the Customer Transactions teams at the office in Arendal, Norway, the team delivers fast service with high quality to support customers in Asia. 

You will be a key member of a vibrant and international team. 

 The role has the following tasks: 

• Onboarding Customers
• Entering and maintaining client / broker information and policy / premium data.
• Production and distribution of insurance and invoice documentation.
• Conduct Know Your Customer ( KYC) Checks.
• Responding to customer queries
• Other administrative tasks in support of underwriting and customers

The person we are looking for:

• A structured approach to work, with strong attention to detail.
• Quick to learn systems and procedures.
• Excellent skills using Microsoft Office applications, especially Excel.
• A team player with an improvement mindset.
• Can work under pressure, is proactive and self-driven.
• Positive and service oriented.
• Cultural awareness and ability to work with people in an international environment.
• Strong communication skills.
• Excellent written and spoken English/Japanese be considered as an advantage.
• Marine related study or working experience be considered as an advantage

Applications will be assessed as and when they are received.

For more information and application, please visit our website: www.gard.no/About Gard/Careers

All applicant must be submitted to:
 

https://emp.jobylon.com/jobs/296198-gard-customer-support-specialist/

For enquiries, please contact Tracy Chan, Hiring Manager