Senior Account Manager (Government & Education Sector)​

Key Responsibilities​​

1. ​​Drive Digital Transformation for Government & Education​​:

• Support ​​government agencies (e.g., legal, public security, regional authorities)​​ and ​​K12 educational institutions (schools, EdTech companies)​​ in accelerating digital transformation through AI-driven software solutions (e.g., smart campus platforms, public safety analytics tools) that address core operational pain points (e.g., teaching efficiency, data security).

1. ​​Build & Nurture High-Value Client Relationships​​:

• Establish and maintain long-term partnerships with government decision-makers (e.g., bureau directors, project leads)​​, ​​school principals​​, and education institution leaders​​. Leverage direct government/K12 education sector resources (e.g., past collaborations, industry networks) to drive solution adoption.

1. ​​Design & Execute Tailored Sales Strategies​​:

Develop proactive sales strategies and end-to-end solution selling approaches tailored to the unique needs of government and education sectors (e.g., "AI-assisted teaching" for K12, "smart governance" for public sectors). Strengthen client stickiness through customized account development plans (e.g., regular needs assessments, outcome reviews).

1. ​​Bridge Technology & Business Value​​:

Collaborate with product, technical, and delivery teams to align AI solutions with client requirements, ensuring seamless implementation and high customer satisfaction. Translate technical capabilities (e.g., NLP, big data analytics) into actionable business value for non-technical stakeholders (e.g., explaining how a smart scheduling system reduces administrative costs for school principals).

​​Qualifications​​

(Candidates without government or K12 education sector resources will not pass initial resume screening.)

1. ​​Education & Background​​: Bachelor’s degree or above.

2. ​​Core Experience​​:

• Minimum 5 years of B2B sales experience, with ​​proven expertise in government (e.g., public security, legal) or K12 education (schools, EdTech)​​—must include:

  • ✓ Successful closure of government digital transformation projects (e.g., smart governance platforms, public safety monitoring systems);
  • ✓ Deployment of AI education products (e.g., smart classrooms, educational data analytics tools) in K12 institutions;
  • ✓ Maintenance of government/education leadership client relationships for over 2 years.
• Experience in AI solutions, EdTech, Healthcare IT, or enterprise software sales is a plus.

1. ​​Industry Insight & Technical Proficiency​​:

• Deep understanding of digital transformation challenges in government (e.g., cross-department data collaboration) and K12 education (e.g., uneven resource distribution), with the ability to articulate how AI technologies (e.g., NLP, machine learning) solve these issues.
• Familiarity with core functions and use cases of EdTech solutions (e.g., smart campus platforms) and government software (e.g., collaborative governance systems).

1. ​​Communication & Collaboration​​:

• Exceptional client-facing skills, with the ability to translate technical value into non-technical terms (e.g., presenting to school principals or government officials).
• Strong collaboration skills to work with internal teams (product, technical) and drive rapid response to client needs.

1. ​​Personal Traits & Language​​:

• Self-motivated, results-driven, and adaptable to fast-paced, multicultural environments.
• Native-level Cantonese fluency (critical for engaging Hong Kong-based government/education clients); fluent Mandarin (for Greater Bay Area projects); business-level English (for emails and presentations).

​​Why Join This Role?​​

• ​​Resource-Driven Growth​​: Build industry influence through direct access to government/K12 education networks and resources.

• ​​Strategic Impact​​: Contribute to Hong Kong’s public service and education digitization, witnessing firsthand how AI transforms governance and learning.

• ​​High-Reward Opportunities​​: Directly drive revenue growth through key projects and advance to regional sales leadership roles.

​​Note​​: Please highlight "government/K12 education sector resources" (e.g., client names, project details, achievements) in your resume. Candidates without such experience will not be shortlisted.