Sales Manager, E-commerce/Key Account (FMCG)

Responsibilities

The appointee will be supporting the Head of Sales and responsible for increasing sales of our products by winning new customers as well as proactively managing and maintaining good relationships with our existing customer accounts.  Tasks include but are not limited to the following:

• Develop and execute the e-commerce sales strategy for KC’s products in the Hong Kong market, aligned with overall business goals.
• Identify and evaluate new online sales channels and marketplaces to expand product reach and maximize sales opportunities.
• Manage relationships and negotiate contracts with e-commerce platforms, ensuring optimal positioning and visibility for our products.
• Monitor and analyse e-commerce sales performance, including revenue, conversion rates, and customer acquisition, using data analytics tools.
• Identify key market trends, consumer behaviours, and competitor activities to proactively adjust sales strategies and optimize product assortment.
• Collaborate with the Trade Marketing and Brand teams to develop effective online marketing campaigns, promotions, and product launches to drive traffic and sales.
• Work closely with the supply chain team to ensure accurate inventory management, timely order fulfillment, and efficient logistics for e-commerce sales.
• Monitor customer feedback, reviews, and ratings on e-commerce platforms, responding promptly and addressing any issues to maintain a positive brand image.
• Stay updated on industry best practices, emerging technologies, and e-commerce trends to drive innovation and continuous improvement.
• Provide regular reports and insights to senior management on sales performance, market trends, and growth opportunities.
• Other ad-hoc duties requested by the Team Head or the team.

Qualifications and Experience

• Bachelor’s degree in Marketing, Business or related fields
• 3-5 years or above solid experience in managing e-Commerce Business
• Looking for an innovative and forward-thinking candidate
• Able to work independently and under pressure
• Adaptable and flexible; responsive and resourceful in a fast-paced, quick-turn business model
• Experience with digital marketing and online sales is a plus
• Strong analytical skills, business sense, and problem-solving skills
• Good command of written and spoken English and Chinese

Interested party please submit your full Resume with current salary, expected salary and availability to us.