Manager, Tenancy Management

Responsibilities

• Handle and manage all leasing and tenancy matters including leasing enquiries, tenancy administration, preparation of leasing documents, takeover and handover of premises, etc.

• Coordinate and oversee repair and maintenance works to ensure timely resolution of issues.

• Monitor the performance of outsourced contractors.

• Provide professional customer service to clients, maintaining a positive and solution-oriented approach.

• Handle owners’ and tenants’ enquiries and complaints.

• Demonstrate a proactive attitude in identifying potential issues and implementing preventive measures.

• Work closely with estate agencies to drive new lettings and maximise occupancy rates.

• Conduct market research on rental trends, market movement, etc.

• Prepare building budgets, monthly leasing reports, meeting minutes, etc.

• Attend meetings after office hours occasionally.

Requirements

• Degree holder or above, preferably with membership(s) of CIHCM and/or MHKIH.

• Holder of a licensed estate agent/salesperson.

• At least 5 years' relevant working experience. 

• Hands-on experience in handling repair and maintenance issues.

• Proficient in Landlord and Tenant (Consolidation) Ordinance.

• Proactive, able to work independently under pressure and have a strong sense of responsibility.

• Ability to build strong relationships with estate agencies and external partners.

• Customer-focused mindset with excellent problem-solving skills.

• Mature and strong leadership.

We will offer an attractive remuneration package to the right candidate. Interested parties please click Apply Now below to submit your full résumé with available date, and current and expected salaries to the Human Resources Department.

Knight Frank is an equal-opportunity employer committed to fostering a diverse workforce and inclusive workplace. We are committed to equal employment opportunity regardless of race, colour, gender, religion, disability, sexual orientation, age, national or ethnic origin, or family status. If you require special assistance during the recruitment process, please email us at recruit@ hk.knightfrank.com at any time.