Key Account Manager

Job Offers

• Double Pay
• Discretionary Performance Bonus
• Annual Leaves 20 days
• Marriage Leave
• Volunteer Leave
• Group Medical, Dental & Life Insurance coverage including dependents
• Training Sponsorship
• Friendly Working Environment

Accountabilities

• Target strategic business partners in terms of value, market share and volume
• Manage and improve customer retention
• Identify business opportunities from existing and new customers
• Analyze customer performance, sales growth and production and plan accordingly
• Drive the use of e-Tools across all customers to provide cost effective services
• Analyze customers performance to drive their growth and production
• Increase cross selling and up-selling opportunities
• Ensure proper service delivery to the customers by following up with ground operations and other concerned teams if needed
• Ensure team targets and KPI’s are met and increase market share
• Assist ad hoc project as assigned

Job Requirements

• Degree holder or above in logistics and Supply Chain Management or related disciplines
• 10 years relevant working experience in courier, express or hub management with 3 years’ experience in supervisory grade or above
• With strong exposure in logistics and business development in freight forwarding firms
• Good command in both written and spoken Cantonese, English and Mandarin
• Proven and solid experience in negotiation and able to balance customer expectations and company requirements
• Computer literate, proficient in MS Office (esp. Excel, Powerpoint, Project, Access)
• Excellent communication, presentation and project management skills
• Team player, result-driven, and willing to work overtime