Key Account Executive

Key Responsibilities

- Develop and maintain strong relationships with B2B clients to drive business growth and retention.

- Handle customer inquiries and process orders accurately and efficiently.

- Identify and pursue new business opportunities within the assigned territory, working closely with internal and external stakeholders to execute business plans.

- Prepare regular sales reports, forecasts, and documentation to support business review and decision-making.

- Collaborate with marketing and other functional teams to co-create market initiatives that deliver product promotional messages and support business growth.

- Promote the company’s product portfolio to B2B and online sectors by delivering compelling presentations and solutions to customer inquiries.

- Support onboarding of new clients, ensuring all documentation and compliance requirements are met.

- Monitor and manage client portfolios, providing regular performance updates and identifying areas for improvement.

Key Performance Indicators (KPIs)

- Sales Target Achievement: Meet or exceed quarterly and annual sales targets.

- Client Retention Rate: Maintain a high level of client satisfaction and retention.

- New Business Acquisition: Generate a defined number of new B2B accounts per quarter.

- Order Accuracy & Processing Time: Ensure >98% order accuracy and timely processing.

- Reporting Timeliness: Submit all required reports and documentation on schedule.

- Client Engagement: Conduct regular client meetings and product presentations as per agreed schedule.

Required Skills & Qualifications

- Bachelor’s degree in Business, Marketing, or a related field.

- 2+ years of experience in B2B sales, account management, or distribution (lifestyle and fashion products preferred).

- Proven track record of meeting or exceeding sales targets.

- Strong communication, negotiation, and presentation skills.

- Proactive, results-oriented, and able to work independently.

- Excellent organizational and time management skills.

- Proficient in MS Office and CRM software.

- Fluency in English and Cantonese/Mandarin is required.