Customer Services Representative

Responsibilities:

• Provide answers to customer inquiries regarding medical/aesthetic devices.
• Build and maintain friendly relationships with customers, continuously monitor their needs, and regularly follow up on customer feedback.
• Assist in handling customer suggestions, propose solutions, and report market trends and customer needs to the company.
• Responsible for processing orders, arranging deliveries, and overseeing after-sales service to ensure smooth operations at every stage.
• Collaborate closely with the sales and marketing departments to drive business development and improve performance.
• Conduct regular visits to meet with customers, listen to their needs, and enhance the market impact of products.

Requirements:

• Diploma or above with work experience in sales or relevant fields preferred
• Minimum 1 year of work experience.
• Experience and knowledge in dermatology/skincare is an advantage.
• Self-motivated and independent, with an entrepreneur and problem-solving mindset.
• Good command of both written and spoken English and Chinese
• Knowledge of Microsoft Office applications

Interested parties please submit your application by clicking ‘Apply Now’.

For more information about NAMFIELD, please visit our website: www.namfield.com/

WhatsApp : 52988305

All personal data collected will be treated in strict confidence and be used for recruitment purposes only