Customer Service Officer ( Work Order Management)

Job Duties:

• To be responsible for handling daily operation in Work Order Management

• Maintain and update records and files in a timely manner

• To be responsible for mail preparation and printing duties

• To follow up any after sales and change service transactions

• To support In & Outbound customer calls for follow up activities 

• Other ad-hoc duties assigned

Requirement:

• HKCEE / HKDSE graduate or above

• 1-2 years of relevant working experience is preferred

• Good knowledge in PC applications, including Microsoft Office

• Good command of spoken and written English and Chinese

• Shift duty is required (working from Mondays to Sundays)

• Fresh graduates are welcome

We offer competitive remuneration packages and career development opportunities. Please visit our website www.i-cablecomm.com for company details and other vacancies information.

Your application may be forwarded to any affiliate companies and successful applicant may be seconded to work at any office as assigned. The information received will be used for consideration of employment only and all personal data supplied will be destroyed within 3 months. We are an equal opportunity employer.

The information provide will be treated in strict confidence and be used only for consideration of your application for relevant / similar posts within the Group / Company.