Customer Service Assistant/ Officer 客戶服務助理 / 主任

Responsibilities:

• Provide internal & external support via email or phone
• Job arrangement, working with related departments and customers, to ensure the delivery and installation is on schedule
• Providing prompt & accurate responses to customers' inquiries.
• Call / Email existing customers for contract renewal and join the maintenance plan
• Spare part inventory control, communicate with suppliers and create quotations for customers
• Handle ad hoc assignments and other duties as required

Requirements

• Working experience in Customer Service/ Telesales in advance
• HKCEE/DSE or above
• Immediate available is preferred
• Strong interpersonal communication skills and good telephone manner
• Good knowledge of PC applications & Gmail

Benefits:

• 5-day work and bank holidays
• Bonus scheme and promotion opportunities
• 14-day Annual leave
• Birthday leave
• Free snacks & drinks
• Medical benefits
• On-Job-Training
• Stable working environment