Customer Care Officer (12-month Renewable Contract)

Responsibilities

• Handle daily customer feedback
• Resolve customer complaints and respond in a timely manner, ensure the feedback from external/ internal customer

Requirements

• HKDSE or above
• Experience in customer service or related sector preferred
• Strong communication or negotiation skill
• Hardworking and self-motivated
• Proficient in MS Office (including Word, Excel)
• Good command of written and spoken English, Chinese and Mandarin

Work Location: Lau Fau Shan Area

We offer attractive remuneration package to the right candidate. Interested parties please send us full resume in MS WORD format stating current and expected salary to candy.kwok@samsung.com 

Our company is an equal opportunities employer and welcome application from all qualified candidates. The data provide will only be used for consideration of the applied position or other suitable position in Samsung Electronics HK Co. Ltd. or other subsidiaries of Samsung Group.

Applicants who are not invited for interview within 10 weeks should consider their applications unsuccessful. Personal data of unsuccessful applicant will be destroyed within 12 months.

"Personal data collected will be used for recruitment purpose only."