Corporate Admin Officer-Employee Benefits (Fresh graduates/Early-career talents)

Pacific Prime is a global insurance broker established in Hong Kong in 2000. With 15 offices and over 1000 employees around the world, we deliver a wide range of insurance solutions, including group health insurance, employee benefits, property & casualty insurance advice and solutions to individuals, families, and businesses.

Our commitment to simplifying insurance has earned us recognition and a loyal client base. As an award-winning insurance intermediary, we simplify the insurance landscape, empowering clients to find the right plan within their budget. With world-class services, tailored solutions, and expert advice, we aim to be the top choice for individuals and corporations worldwide.

We are currently seeking talented individuals to join our team, if you have a passion for the Insurtech industry and thrive in a fast pace, dynamic environment, we invite you to apply now to join our team as a Corporate Admin Officerto support the Sales on renewal and business development.

Key Responsibilities:

• Support insurance policy administration for new and renewal business, ensuring accurate data input and effective communication with insurance partners.
• Manage group census, update member movements, and generate reports for clients and insurers.
• Process insurance applications, assist clients, and address inquiries about plan administration, billing, and medical underwriting.
• Efficiently organize and submit renewal data to insurers and clients.
• Proactively resolve exceptions or discrepancies in data uploads.
• Coordinate with underwriters for accurate and timely decisions.
• Collaborate with the Contact Center to streamline policy administration.
• Handle appeals and escalations from clients (HR/employees) regarding medical underwriting.
• Manage day-to-day billing tasks, promptly process adjustments, and maintain accurate accounting records.
• Adhere to PDPA and compliance rules to protect client information.
• Fulfil other assigned duties related to census management.

Requirements

• Diploma holder with insurance industry experience
• Customer focused with a commitment to delivering high-quality service.
• Administrative Assistance and Customer Service skills
• Basic knowledge of Accounting
• Strong organizational and time management skills
• Attention to detail and accuracy in work
• Proficiency in Microsoft Excel
• Open to fresh graduates and candidates with 0-3 years of experience.

What we offer

• Competitive remuneration package
• Company-sponsored social events and team-building activities
• Great career advancement opportunities within a fast growing global organization
• Collaborative and inclusive work environment
• Access to cutting-edge technology and tools relevant to the role
• Employee discounts on company products or service

By joining us you can expect not only competitive compensation and benefits, but also a supportive work culture that prioritizes your personal and professional growth.

We are committed to fostering an inclusive and supportive working environment that embraces individuals of diverse backgrounds, ensuring everyone feels empowered to reach their full potential, irrespective of age, gender, identity, orientation, disability, race, ethnicity, nationality, religion, or political beliefs.