Carrier Relations Manager

The Carrier Relations Manager is responsible for selling connectivity solutions, IP Transit services, Colocation services and other emerging services to other telecom operators. This role involves negotiating contracts, managing key accounts, and driving revenue growth through strategic partnerships. The ideal candidate has deep industry knowledge, strong negotiation skills, and a good record in wholesale.

Key Responsibilities  

1. Sales & Revenue Growth  

Identify and pursue new wholesale opportunities

• Negotiate contracts with carriers and operators to maximize profitability
• Achieve sales targets.

2. Account & Relationship Management  

• Serve as the primary point of contact for key accounts (e.g., carriers, ISPs)
• Strengthen relationships with existing clients through proactive engagement and problem-solving

3. Market Intelligence & Analysis  

• Collect market intelligence and competitor offerings to position services effectively .
• Collaborate with marketing and product teams to prepare market analysis.

4. Operational Coordination  

• Work with internal teams to ensure smooth implementation of services (e.g., network provisioning, troubleshooting) .
• Work with billing team to ensure on time customer payment.

5. New Business Development  

• Hunt for and onboard new carrier partners globally
• May attend industry events to expand networks

Qualifications & Skills  

• Bachelor’s degree in Business, Telecommunications, or related field.
• 3+ years in wholesale telecom sales, carrier relations, or telecom solutions .
• Proven track record of meeting sales quotas and managing high-value accounts .
• Proficient in Chinese Mandarin/Cantonese and English.
• Exceptional negotiation and communication skills .
• Ability to work in a fast-paced, target-driven environment .
• Travel required for client meetings or industry events .