Business Analyst - MS Dynamics CRM

Spiakl Tech Limited
刊登於1天前

九龍
5年工作經驗
$35,000-$40,000/月
五天工作週 / 約滿酬金 / 醫療保險

職位描述

We are looking for a Business Analyst - Microsoft Dynamics CRM to join our client’s fast-growing team.

 

Responsibilities:

  • Collaborate with key stakeholders to collect, analyze, and document business requirements. Identify pain points, inefficiencies, and opportunities for improvement in the current CRM system.
  • Liaise with IT technical teams, including architecture, infrastructure, integration and cybersecurity requirements and specifications.
  • Facilitate meetings with stakeholders and IT Teams to gather requirements, validate proposed solutions, and resolve conflicts or ambiguities.
  • Recommending new business opportunities, new systems and processes; identifying simplification and documentation and improvements in operations.
  • Investigate system issues or incidents and prepare corresponding test plans to detect issues in testing or development phases to prevent repetitive cases.
  • Communicate with business owners to provide professional technical advice on the technical requirements for preparing the procurement documents.

 

Requirements:

  • Have a minimum 5 years of business analysis and project management experience.
  • Proven experience as a Business Analyst, with a strong focus on CRM projects or related systems.
  • Have any prior experience in both functional and technical perspectives of Microsoft Dynamics / Salesforce CRM / Customer Data Platforms (CDP) / Marketing Automation
  • Have knowledge of and experience in Microsoft Dynamics CRM would be an advantage
  • Strong analytical and problem-solving skills and the ability to translate business needs into clear and concise requirements.
  • Familiarity with Agile or Waterfall project management methodologies.
  • Excellent written and spoken English is a must.

 

Benefit:

  • 5 days work week (Mon-Fri)
  • Medical insurance
  • Gratuity

 

The information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar posts within the Group/ Company.


工作種類
工作地區 九龍
待遇 五天工作週 / 約滿酬金 / 醫療保險
教育程度
大專
技能 溝通能力
口語語言 流利英語
書寫語言 流利英語
受僱形式 合約
行業 資訊科技 / 電子商務

有關招聘公司
Spiakl Tech Limited
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