Assistant Manager (Network Infrastructure)

Duties

The appointee will join a collaborative team responsible for the development, support and management of the campus network infrastructure.  The main duty areas include, but are not limited to, system/infrastructure/service design, service and project management, and service provisioning.  He/She will be required to:

(a) lead the Wi-Fi team in design, implementation, and support of campus Wi-Fi projects;

(b) manage day-to-day Wi-Fi operations, maintenance, and incident handling to ensure reliable and high-quality Wi-Fi service;

(c) play a pivotal role in IT projects related to network infrastructure, including Wi-Fi, wired networks, and cyber security;

(d) stay informed on network technology advancement and recommend updates to meet the University’s needs;

(e) collaborate with internal units and external contractors on network infrastructure installation and maintenance;

(f) perform scheduled maintenance works during non-office hours if required; 

(g) maintain standardised documentation, including operational manuals, procedural documents and network diagrams;

(h) communicate effectively with management and business stakeholders; and

(i) perform any other duties as assigned by the Director of Office or his delegates.

Qualifications

Applicants should have:

(a) a recognised degree in Computer Engineering, Electronic Engineering, Information Technology or a related discipline;

(b) at least eight years of relevant post-qualification work experience, preferably with at least five years of experience in operating the Wi-Fi systems (1000+ APs, preferably of Aruba) in campus or large organizations; 

(c) extensive experience in designing and implementing Wi-Fi systems in campus or large organizations;

(d) proven experience and expertise in managing BGP and OSPF networks;

(e) proven experience and expertise in network infrastructure design, network systems and administration, including firewalls, VPNs and load balancers;

(f) a forward-thinking mindset to optimise network systems for long-term success;

(g) strong problem-solving skills with an analytical mind; 

(h) excellent interpersonal and communication skills as a team player; and

(i) the ability to communicate effectively in both written and spoken English and Chinese, including Putonghua.

Conditions of Service

A highly competitive remuneration package will be offered.  Initial appointment will be on a fixed-term gratuity-bearing contract.  Re-engagement thereafter is subject to mutual agreement.  

Application

Please submit an application through PolyU’s career website (https://jobs.polyu.edu.hk/management).  The closing date for application is 9 June 2025.  The University’s Personal Information Collection Statement for recruitment can be found at https://www.polyu.edu.hk/hro/careers/pics_for_recruitment/.

PolyU is an equal opportunity employer, dedicated to fostering an environment that embraces diversity and demonstrates inclusion of people from all backgrounds, cultures, identities and experiences where all members of the University are treated with fairness, dignity and respect.  To learn more about the University’s “Statement on Equal Opportunities, Diversity, and Inclusion”, please visit our website at https://www.polyu.edu.hk/hro/equal_opportunities_diversity_and_inclusion/.

The information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar posts within the Group/ Company.