Airport Lounge Assistant Manager (機場貴賓室副經理)

• 每月6日例假
• 免費員工膳食
• 良好晉升機會

Want to join the SSP Hong Kong team?

Your chance is here! We will be attending the following career fairs and cordially invite you to bring your resume to meet us in person for an on-the-spot interview!

• Airport Youth Career Day 2025
• Date: 5 - 6 December 2025 (Friday & Saturday)
• Time: 10am – 5pm Venue: 10/F, HKIA Community Building

We'll be waiting for you onsite—let's explore your career development opportunities together!

The Role:-

• To be responsible for the total management of the lounge business in order to achieve and maintain high standards of Quality, Service and Cleanliness.
• To ensure the effective training and development of all staff and management.

Responsibilities:-

• Ensure overall operational efficiency at assigned outlet.
• Ensure compliance with the service standard according to guidelines established by management for the lounge.
• Support the Operation Manager and management to ensure smooth day-to-day operations, perform deskbound leadership and administrative tasks
• Ensure overall cleanliness including furniture and fixture within the lounge, working area and personal hygiene of the staff.
• Submit various reports as required by Operations Manager
• Provide direction, advice, positive thinking, assistance and guidance to staff.
• Oversee the scheduling of duty roster or allocate staff, and schedule holiday of section’s staff.
• Select new employees, oversee on-the-job training for staff, evaluate their performance, report on their progress, provide recommendations on staff movement as required, and authorize overtime.
• Ensure compliance with internal regulations and house rules, discipline staff as required and resolve problems referred.
• Ensure communication 100% upward and downward
• Maintain overall quality and service standards
• Ensure that Health & Safety and Food safety working practices are adhered to at all times
• Maintain close working relationship with various outlets to contribute to the co-ordination of food and beverage service and to provide feedback on all customers’ comments.
• Respond to written customer complaints

Requirements:-

• F5. or above
• Minimum 5 years’ solid experience in Restaurant management
• Strong business acumen and good communication skills
• Self-motivated, team player and enjoy working in fast-paced environment
• Polished communication skills with fluent spoken and written English and Chinese (Cantonese and Putonghua)
• Able to work shift duties including early and night shifts,.
• Immediately available is highly preferable

Work Schedule: 9.5 hours per day, including 1 hour break.
Shift time: 05:00 ~ 00:30 (shift required)
 
Benefits includes:
- 6 days off per month
- meals provided
- Location allowance
- 12 days annual leave
- Medical insurance
- Discretionary bonuses

Please send your application and expected salary to: WhatsApp 9225 1621 
 
職責：-
- 確保機場貴賓室的整體營運效率。
- 根據機場貴賓室管理層制定的指南，確保遵守服務標準。
- 支援營運經理和管理階層，確保日常營運順利進行
- 確保整體清潔度，包括貴賓室的整潔度以及員工的個人衛生。
- 依營運經理要求提交各類報告
- 為員工提供方向、建議、正向思考、幫助和指導。
- 監督值班表的安排或人員的分配，並安排部門人員的假期。
- 維持整體品質和服務標準
- 確保始終遵守健康與安全以及食品安全工作實踐
- 與各部門保持密切的合作關係，以協調餐飲服務並回饋所有顧客的意見。

要求：-
- F5或以上
- 至少 5 年豐富的餐廳管理經驗
- 較強的商業頭腦及良好的溝通能力
- 自我激勵，團隊合作精神，喜歡在快節奏的環境中工作
- 良好的溝通技巧，英語和中文（粵語和普通話）口語和書寫流利
- 能夠輪班工作，包括早班和夜班。

工作時間：每天 9.5 小時，包括 1 小時休息時間。
輪班時間：05:00 ~ 00:30（需輪班）

薪資待遇包括：
- 每月6 天休息日
- 提供膳食
- 地區津貼
- 12天年假
- 醫療保險
- 酌情性花紅