Assistant Operations Manager

Key Responsibilities

• Oversee the daily operations of the Club’s sports facilities
• Manage and coordinate facility repairs, maintenance, and upgrades
• Monitor and inspect sports facilities to maintain optimal conditions
• Supervise the sports team to deliver exceptional customer service, including handling inquiries, bookings, and competition registrations
• Address member feedback and complaints, ensuring timely and proper follow-up
• Plan, organize, and evaluate sports events and activities for members
• Edit and manage content for the Club’s quarterly magazine
• Coordinate interclub competitions and leagues organized by sports associations
• Attend committee meetings and provide necessary administrative support

Requirements:

• Degree or Diploma in Sports Management or related field
• Minimum 5 years related working experience in a club environment
• Proven experience in sports administration or management is an advantage
• Excellent organizational and problem-solving abilities
• A proactive, independent, and detail-oriented individual with strong communication skills and a sense of responsibility
• Passion for promoting health, fitness, and teamwork
• Proficiency in Microsoft Office and familiarity with POS systems