Retail Sales Assistant (Part time)

Working hour: 2-3 days per week, 9:00am to 7:00pm

Responsibilities:

• Greet, direct customers and provide accurate information (e.g. product features, pricing, cross-sell and after-sales services)
• Answer customers’ questions about specific products/services and inform customer about promotion.
• Ensure racks are fully stocked & display
• Provides excellent/outstanding customer service (especially during peak times).  Documents sales by creating or updating customer profile records
• Processes payments by totaling purchases, processing checks, cash, and store or other credit and debit cards
• Alerts management of potential security issues
• Assists with inventory, including receiving, moving and stocking merchandise

Requirements:

• 1+ year of work experience as a Retail Sales Representative in pet industry or FMCG would be an advantage
• Understanding of the retail sales process
• Pet lover & willing to move 10+ kg goods items
• Passionate, Self-motivated and proactive
• Excellent communication and interpersonal skills, capable of building trusting relationships
• Good command of English & Chinese
• Computer proficiency in MS office including Excel & Outlook is a plus
• Immediate availability is highly preferred