Senior Manager/Manager, Relationship Management

• Business Development in Banking/Training industry
• Conduct training needs analysis
• Pro-active, innovative, self-motivated

Job Description

The Senior Manager / Manager of Relationship Management will play a pivotal role in driving HKIB institutional proposition and strategy to provide training and consultancy service through training needs identification and solutions offering. He/she will also work closely with programme owners to ensure commercialisation of broad range of HKIB training programme to the industry.

Job Responsibilities

• Define and prepare the business development plan to achieve annual target
• Calls on banks to deepen relationships and proactively owns, responds to, uncovers and anticipates future needs, roadblocks or risks and expectations
• Provide thought leadership in marketing strategy and activities for brand building of ECF qualification with Programme Development team to cater for market needs 
• Participate in projects related to professional qualifications and competence development
• Networks with banks to identify avenues for new business opportunities
• Explore and meet potential clients through various channels to ensure a robust pipeline of opportunities
• Conduct training needs analysis to identify suitable training solutions to clients for all Professional Qualification Programmes and Continuing Development Programmes
• Analyze business and financial data to generate regular reports for management review
• Administrate the relationship of the client, coordinating and supervising the entire training process, ensuring the proper application of policies and institutional processes
• Be familiar with current regulatory and policy landscape, identify finance market trends and propose product enhancement initiatives
• Supervise a small team to drive and implement the business development plan
• Ad hoc duties as assigned by supervisor 

Job Requirements

• Degree holder or above
• Experience gain from Banking & Finance and/or Training & Development industry
• Minimum 10 years relevant experience 
• Holders of HKIB professional qualifications will be advantageous
• Ability to coordinate multi-functional teams to provide an exceptional client experience
• Excellent communication and presentation skills
• Be a pro-active, innovative, self-motivated, good team player, and result oriented
• Good command in both written and spoken English and Chinese (Cantonese and Putonghua)

Interested parties may send your application with your resume by clicking "Apply Now".

Applicants are welcomed to visit our website www.hkib.org for further information about the institute.

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