Sales Assistant

Job Responsibilities:

1. Assist the sales team in maintaining and following up with clients, supporting product promotion activities, and facilitating effective communication between clients and the team to collect and feedback client needs promptly.​

2. Support order delivery management: assist in tracking order progress, coordinating with production, logistics, and other departments to ensure timely and smooth delivery of products to overseas clients.​

3. Handle after-sales follow-up: assist in sorting out, processing, and responding to overseas clients' complaints, inquiries, and feedback, ensuring client satisfaction.​ Collect, organize, and file relevant data and documents of the assigned region (e.g., client information, order records, trade documents) to maintain systematic and organized data management.

Requirements:

1.Education Background: Bachelor's degree or above, major in International Trade, English, Business English or related fields is preferred.​

2.Language Skills: Proficient in English, with excellent listening, speaking, reading and writing abilities.

Being able to communicate fluently with foreign customers in English, and handle English documents and emails independently.

3.Work Experience: Having at least 1 - 2 years of relevant order following experience in international trade enterprises is preferred. Fresh graduates with a strong learning ability and a keen interest in international trade can also be considered.​

4.Professional Skills: Familiar with the process of international trade and order management. Proficient in using office software such as Word, Excel, PowerPoint, and having the ability to use international trade management systems is a plus.​

5.Personal Qualities: Having a strong sense of responsibility, carefulness and patience. Good communication and coordination skills, and the ability to work under pressure. Strong learning ability and team spirit.