Quality Manager (Garment Technical & Process)

Quality Manager (Garment Technical & Process)

Location: Hong Kong, Kwai Hing
International Garment Trading for Premium European Brands

About The Role: Lead, Build, and Improve.
We are looking for a pragmatic Quality Leader to own and elevate our end-to-end quality and sustainability processes. This is not a desk-only role; we need a manager who is as comfortable deep-diving into a factory production line to solve a stitching issue as they are designing a new supplier audit process. You will be the key technical authority, ensuring our premium outerwear (with a focus on Woven Jackets) not only meets but exceeds the exacting standards of our European clientele.

Key Impact Areas:

• Process Ownership: Design, implement, and continuously improve our core QA/QC procedures, from proto to bulk production.

• Technical Leadership: Serve as the go-to expert for product construction, fabric performance, and manufacturing processes for outerwear.

• Supplier Development: Directly influence factory performance through hands-on training, rigorous audits, and data-driven scorecards.

• Sustainability Strategy: Take the lead in formalizing and driving our sustainability and sourcing transparency agenda.

What You'll Do (Key Responsibilities):

Drive Quality & Process Excellence:

• Establish, monitor, and enforce company-wide quality standards for raw materials, components, and finished goods.
• Develop and manage all product test plans, ensuring closed-loop corrective action for any non-conformances.

• Get your hands dirty: Train internal and factory staff on inspection standards and troubleshoot quality issues directly on the production floor.

• Support the Product Development team to maintain quality integrity across all prototypes and sales samples.

Own Supplier & Product Quality:

• Conduct factory audits and manage the annual scorecard process to evaluate and improve vendor performance.
• Oversee the critical path for new products, ensuring a smooth transition from design to production.
• Lead root-cause analysis and resolution for components or products that fail to meet performance requirements.

Champion Sustainability & Compliance:

• Act as the primary point of contact for clients on sustainability and transparency.
• Manage restricted substance testing and compliance, ensuring all products meet regulatory and brand requirements.

Who You Are (Qualifications & Skills):

Must-Haves:

• Minimum 10 years as a hands-on QA Manager within technical outerwear (woven jackets) for established brands.

• Proven experience building and executing QA documentation and procedures;

• Based in Hong Kong and willing to travel up to 30% to factories in China, Cambodia, and Bangladesh.
• Fluent in English, Cantonese, and Mandarin with exceptional communication skills.
• A practical problem-solver with deep knowledge of: pattern making, all sewing operations, and outerwear production processes.

Ideal Candidate Strengths:

• Process Guru: You love creating order from chaos and have a keen eye for continuous improvement.

• Strong Influencer: You can train factory workers, advise senior management, and liaise with international clients with equal effectiveness.

• Bridge Between Worlds: You understand both Western business methods and the nuances of Asian manufacturing culture.

What We Offer:

• A key leadership role in an expanding company with clear career prospects.

• The autonomy to truly own and shape the quality and sustainability function.
• Competitive compensation package, medical insurance, and other attractive benefits.

Ready to Make an Impact?
Please send your full resume and expected salary by email. Use the subject line: "Application: Quality Manager - [Your Name]”.

Personal data collected will be used for recruitment purposes only. We regret that only shortlisted candidates will be notified.