Operations Manager (Admin, Facility & Finance)

About the Role

We are looking for a highly organized and hands-on Operations Manager to oversee our administrative, facility, and finance support functions in Hong Kong. This role plays a key part in ensuring smooth day-to-day operations, cost control, and an efficient working environment for the team. You will work closely with management to implement operational strategies, streamline processes, and drive continuous improvement across multiple functions.

Key Responsibilities

Administration & Office Management

• Manage all general office administrative functions, including office supplies, procurement, vendor management, and service contracts.
• Maintain efficient office operations and ensure compliance with company policies and local regulations.
• Coordinate staff onboarding/ offboarding logistics in collaboration with HR.
• Handle company insurances, licenses, and government-related submissions.

Facility Management

• Oversee daily facility operations including maintenance, repairs, cleaning, and security services.
• Liaise with building management, landlords, and external vendors to ensure safety, compliance, and smooth facility performance.
• Manage budgets for maintenance and utilities, ensuring cost efficiency and timely service delivery.
• Plan and coordinate office renovation, layout planning, or relocation projects as needed.

Finance & Budget Control

• Prepare and monitor administrative and facility budgets, ensuring expenditures remain within approved limits.
• Assist in reviewing and processing vendor invoices, payments, and reimbursements.
• Support management in cost analysis, monthly reporting, and financial forecasting.
• Liaise with the Finance team on internal control, expense reconciliation, and audit support.

Process Improvement & Reporting

• Develop and implement standard operating procedures (SOPs) for all administrative and facility workflows.
• Identify and recommend improvements to enhance productivity, quality, and cost savings.
• Track and report key operational metrics to management on a regular basis.
• Lead ad hoc operational projects and cross-department coordination.

Requirements

• Bachelor’s degree in Business Administration, Finance, Facilities Management, or related discipline.
• Minimum 3-5 years of experience in operations, administration, or facilities management.
• Strong understanding of budgeting, vendor management, and office operations.
• Excellent communication and interpersonal skills in English and Cantonese (Mandarin is an advantage).
• Strong sense of ownership, proactive problem-solver, and able to work independently.
• Proficiency in MS Office (Excel, Word, PowerPoint); experience with accounting systems or ERP is a plus.