Operations Coordinator 營運專員

我們是一家寵物零售連鎖店，現正誠聘一位積極主動、具責任感的營運助理/營運主任，直接向營運總監及副營運總監匯報。您將會在一個充滿活力的環境中工作，協助團隊確保日常營運順暢高效。

We are a pet retail chain now sincerely recruiting a proactive and responsible Operations Coordinator, who will report directly to the Operations Director and Deputy Operations Director. You will work in a dynamic environment, assisting the team to ensure smooth and efficient daily operations.

Responsibilities:

績效分析與報告：負責編制和分析關鍵績效指標（KPI）報告，協助管理層監察營運表現並提出改進建議。

Performance Analysis and Reporting: Responsible for compiling and analyzing Key Performance Indicator (KPI) reports to assist management in monitoring operational performance and proposing recommendations for improvement.

店舖營運支援：主動協助解決各分店日常營運問題，確保店舖運作符合公司標準。

Store Operations Support:Proactively assist in resolving daily operational issues across all branches to ensure store operations adhere to company standards.

對外事務協調：負責處理與供應商、合作夥伴及其他外部機構的溝通和協調工作。

External Affairs Coordination:Responsible for handling communication and coordination with suppliers, partners, and other external parties.

應急支援：在有緊急情況或人手短缺時，需親身前往分店支援，充當店務員，確保店舖服務不受影響。

Emergency Support: In the event of emergencies or staff shortages, provide hands-on support by working as a store associate at the frontline to ensure uninterrupted service.

行政及文書支援：完成營運總監及副營運總監指派的其他行政及文書工作。

Administrative and Clerical Support: Complete other administrative and clerical tasks as assigned by the Operations Director and Deputy Operations Director.

Requirements:

• 大專或以上學歷，具備零售營運或相關行業經驗者優先考慮。

  Post-secondary education or above; candidates with experience in retail operations or related industries are preferred.

• 熟悉Microsoft Office應用程式，尤其精通Excel 及 Power Point操作。

  Proficient in Microsoft Office applications, especially Excel and PowerPoint.

• 具備良好溝通能力及人際技巧，能有效與不同層級人員溝通。

  Possess strong communication and interpersonal skills, with the ability to communicate effectively with personnel at all levels.

• 具備獨立解決問題的能力，應變能力強，能應對突發情況。

  Capable of independent problem-solving with strong adaptability to handle unexpected situations.

• 處事細心、有耐性、態度積極及有「做得到」的精神。

  Detail-oriented, patient, with a positive and "can-do" attitude.

• 能適應快速變化的工作環境，並樂於接受挑戰。

  Able to adapt to a fast-paced work environment and willing to take on challenges.

• 精通中英文書寫及口語（包括粵語及普通話）。

  Proficient in written and spoken English and Chinese (including Cantonese and Mandarin).

• 需於有需要時到不同分店工作。

  Willing to work at different store locations when required.

We offer:

• 具競爭力的薪酬福利。

  Competitive salary and benefits.

• 完善的在職培訓。

  Comprehensive on-the-job training.

• 良好的晉升機會。

  Excellent opportunities for advancement.

• 充滿活力的工作環境。

  A vibrant and energetic work environment.

如果您熱愛寵物行業，並渴望在一個快速發展的團隊中貢獻您的才能，我們誠邀您加入！請立即點擊申請，期待與您會面！

If you have a passion for the pet industry and are eager to contribute your talents in a fast-growing team, we sincerely invite you to join us! Please click to apply now—we look forward to meeting you!