Office Manager - Aldar in Hong Kong

Key Responsibilities:

A. Office Operations & Administration

· Oversee all aspects of daily office operations, ensuring a professional, efficient, and customer centric working environment

· Manage front of house activities including reception, visitor management, meeting room scheduling, and hospitality

· Coordinate procurement of office supplies, equipment, and services in line with corporate procurement and finance guidelines

· Maintain office policies, procedures, and governance frameworks to align with corporate standards and local regulatory requirements

· Drive operational readiness including HSE compliance, vendor SLAs, office maintenance, and facilities hygiene standards

B. Vendor, Facilities & Service Provider Management

· Act as the main liaison with building management, contractors, IT vendors, and outsourced service providers (cleaning, security, maintenance, etc.)

· Monitor and track SLAs, service quality, and issue resolution, escalating risks proactively to management

· Coordinate with global operations teams to ensure all systems IT, access control, ticketing, and security are procured, implemented, and maintained effectively

C. Financial Administration & Support

· Manage office petty cash, expense tracking, and vendor invoicing in accordance with finance policy

· Support budgeting, forecasting, and monthly operational cost reviews.

· Ensure timely submission of procurement requests, renewals, and contract documentation

D. HR & People Support (Local)

· Support onboarding and orientation for new joiners, ensuring alignment with global HR processes

· Maintain leave records, attendance logs, seating plans, and asset allocation in coordination with HR and IT

· Coordinate training, travel arrangements, and logistics for local and visiting staff

E. Compliance, Governance & Regulatory Coordination

· Ensure office operations comply with Hong Kong regulations, including workplace safety, data protection, licensing, and document retention

· Serve as the local custodian of corporate policies, coordinating with Legal, Compliance, and GRC teams to address regulatory updates or audit requirements

· Maintain secure management of confidential documents, contracts, and office access protocols

F. Executive & Stakeholder Support

· Provide administrative and logistical support to senior executives visiting Hong Kong

· Coordinate meetings, events, partner visits, and roadshows hosted in the Hong Kong office

· Prepare operational dashboards, status updates, and reporting to regional leadership

Qualifications & Experience:

· Bachelor’s degree in business administration, operations, or related field

· Minimum 5–7 years of experience in office management, operations, or executive administration, ideally within multinational or professional services environments

· Strong understanding of Hong Kong market norms, regulatory landscape, and vendor ecosystem

· Demonstrated capability in managing service providers, facilities, and cross-functional stakeholders

· Excellent communication skills (Bilingual - English required & Cantonese/Mandarin).

· High proficiency in MS Office, digital tools, and workflow systems

· Strong organizational acumen, resilience, and ability to operate in a fast-paced, high-growth environment