Japanese Speaking Business Support Officer

Why Join Us?

At 2nd STREET Hong Kong, you’ll go beyond routine logistics tasks — you’ll contribute to a business that champions sustainability through Japanese reuse culture. You’ll play a vital role in optimizing logistics, managing inventory, and supporting store operations, all while working in a collaborative, international environment that values precision, trust, and professional growth.

Company Profile

🔗 https://www.geonet.co.jp/english/
🔗 https://2ndstreet-hk.com/

2nd STREET is a leading reuse fashion retailer with over 850 stores in Japan and expanding globally. In Hong Kong, we buy and sell a wide range of secondhand apparel, bags, and accessories. We are passionate about promoting a circular economy and creating a workplace where people grow together.

Job Purpose

As a Japanese Speaking Business Support Officer (Logistics & Data analysis), you will manage both international and domestic logistics, inventory control, and store supplies procurement. You will also contribute through product data analysis, reporting, and occasional interpretation/translation support. This role is essential in ensuring efficient operations across stores and headquarters.
 

Key Responsibilities

1. International Logistics

• Collaborate with GEOHD Japan logistics team
• Manage transportation schedules and optimize processes
• Support import/export procedures and customs clearance
• Propose cost reduction measures for global logistics

2. Domestic Logistics

• Coordinate with warehouses and delivery partners
• Manage inbound/outbound operations and optimize delivery processes
• Support new logistics projects such as home delivery purchase service

3. Inventory Management

• Track and visualize inventory across stores and headquarters
• Conduct product quality checks and coordinate transfers between warehouses
• Manage supply and ordering based on product lifecycle

4. Store Supplies Procurement

• Procure and manage store equipment and supplies
• Negotiate with vendors and develop cost-effective routes
• Handle maintenance and troubleshooting

5. Interpretation & Translation

• Provide interpretation support in meetings with Japan and suppliers
• Translate documents and facilitate smooth communication

6. Data Analysis & Reporting

• Analyze sales and stock trends to optimize supply plans
• Prepare weekly and monthly reports for management and store teams
• Create product-related analysis to support store operations and promotions

7. Ad-hoc Support

• Assist with urgent projects and irregular requests from management

• Provide research, data analysis, and proposals for specific cases
  

Requirements

• Japanese language proficiency (JLPT N2 or above, or equivalent practical ability)
• Interpretation/translation ability (Japanese ➝ English / Cantonese)
• Strong problem-solving skills and flexibility
• Excellent teamwork and cross-department coordination skills

• Strong communication skills, especially with Japan
  

Preferred

• Experience in logistics, supply chain, or inventory management
• Background in retail or multi-store environments

**We’d love to learn more about you—please feel free to include a short cover letter sharing why you're interested in this role and how your experience connects with it. It helps us understand you better and ensures a good match with our team.

What We Offer 

• Annual leave & birthday leave
• Staff purchase discount
• Attractive performance-linked bonus scheme
• Friendly and growth-oriented team culture
• Office near MTR station (convenient location)
• ...and more benefits to support your well-being and growth.