Executive Officer (Student Administration), Registry (TWC/24/066/REG/EO(SA))

• Provide support for programme administration
• Serving as secretary to various committees
• Development and review of systems

Duties

The appointee will be required to:

1. Administer and support the timetabling process, ensuring accurate scheduling of classes and optimization of resources;
2. Assist in course registration activities, including providing guidance to students, processing registration forms, and maintaining registration records;
3. Coordinate examination processes, including organizing exam schedules, managing exam venues, and ensuring proper documentation of results;
4. Maintain student records and statistics, ensuring data accuracy and confidentiality;
5. Contribute to the development and updating of the student handbook, providing information on policies, procedures, and academic requirements;
6. Support the maintenance and enhancement of the Registry homepage, ensuring up-to-date information and user-friendly navigation;
7. Provide counter services to students, handling inquiries, providing assistance, and maintaining a high level of customer service; and
8. Providing administrative supports and supporting other projects and duties as assigned.

Requirements

Applicants should have a recognised degree.

1. At least three years’ experience in student administration, preferably in a higher education institution.
2. Familiarity with student services in post-secondary institutes is advantageous.
3. Strong communication and interpersonal skills, with the ability to provide exceptional customer service.
4. Proficiency in Microsoft Office Suite including advanced skills in Excel and a high level of proficiency in both written and spoken English and Chinese.
5. Experience working with student information systems and familiarity with timetabling software is preferred.
6. Excellent organizational skills, attention to detail, and the ability to handle multiple tasks efficiently.
7. Immediate availability would be an advantage.

Salary will be competitive and commensurate with qualifications and experience.

To apply, please submit your application letter, resume and a completed application form (available at http://www.twc.edu.hk/en/Administration_Units/hro/career/application_guideline) by mail to the Human Resources Office, Tung Wah College, 90A Shantung Street, Mongkok, Kowloon or email to [our mailbox through Apply Now]. Please quote the reference number of the post in the application letter and on the envelope. The College reserves the right to fill or not to fill the post. Applicants who are not contacted by the College 4 months after the application deadline may consider their applications unsuccessful.

Application Deadline: Until the position(s) is/are filled

All information and personal data collected will be used solely for recruitment related purposes. For more information about the College, please visit our website: http://www.twc.edu.hk.

WE ARE AN EQUAL OPPORTUNITIES EMPLOYER