Customer Service Executive

Our Company: Air & Ground Logistics (H.K.) Limited, An Omni Logistics Group Company

Vacancy: Customer Service Executive

Department: Air Freight

Key Responsibilities

•          Handle daily customer inquiries, bookings, and shipment coordination

•          Monitor cargo status to ensure timely delivery and resolve delays

•          Prepare and manage shipping documents, invoices, and customs paperwork

•          Coordinate with overseas office, agent, warehouse and internal departments

•          Support customs declaration team with accurate and timely information

•          Address customer complaints and provide effective solution

Preferred Start Date: Asap