Boutique Manager

What You’ll Do

·       Lead the boutique to exceed sales targets and drive profitability

·       Develop and execute client strategies, events, and personalized experiences to strengthen relationships

·       Serve as the Maison’s local Ambassador, ensuring exceptional service and brand presentation

·       Manage CRM data and client development to maximize engagement

·       Resolve customer issues efficiently while maintaining professionalism

·       Coach, mentor, and inspire your team; conduct evaluations and foster a positive, high-performing culture

·       Oversee staff schedules and training plans to maintain Maison standards

·       Ensure the boutique’s visual merchandising, product presentation, and overall environment reflect brand excellence

·       Supervise stock management, inventory accuracy, and product care

·       Control boutique expenses and ensure compliance with Maison policies and procedures

Who You Are

·       5+ years’ solid experience in a similar position in Luxury Retail

·       Proficiency in Cantonese, English, and Mandarin

·       Strong leadership, entrepreneurial mindset, and excellent interpersonal skills

·       Analytical, organized, and solution-oriented, with a keen eye for operational excellence