Assistant Manager, Office Admin & Mailing

Job Purpose

This is a diverse and skilled internal stakeholder facing role, where you will be responsible for resolving all stakeholder’s queries. This will include resolving complex and challenging situations from all stakeholder groups – individual, corporate and intermediaries.

Your performance will be a key contribution to the department achieving all targets for quality, productivity, compliance and regulation. You will be an internal service champion, with a mindset to contribute a continuous improvement of the stakeholder experience.

Responsibilities

• Oversee all aspects of office administration and DIP
• Devise, implement and monitor operational procedures to maintain a consistent workflow in and out of the department
• Perform administration support and tasks and work with internal customer and external vendors/suppliers
• Ensure the procedures and guidelines are in line with requirement and compliance need
• Oversee the upkeep of office facilities and ensure a clean, safe, and professional working environment for all staff.
• Manage and work with the external vendors and suppliers
• Monitor and manage office related budgets, track expenses, and ensure cost-effectiveness in procurement and resource allocation.
• Support company events and activities
• Supervise the team to achieve the daily turnaround time.
• Responsible for maintaining good customer relations
• Involved project and meeting to enhance reprocess and project delivery

Qualifications and Experience

• F.6 graduate or above
• 5 to 6 years' relevant experience in office administration
• Experience in supervising a team
• Fluency in written and spoken English and Cantonese is required.
• Proficiency in MS office applications and Chinese Word Processing
• Demonstrated ability to deal with customers.
• High levels of integrity and trust
• Good communication skills and presentation skills

Bupa offers 5 days’ work per week and comprehensive remuneration packages including base salary, study assistance plan, company pension plan, life and medical benefit, dental benefit, annual leave, examination leave, etc.

Bupa is an equal opportunity employer and welcomes applications from qualified candidates. Information provided will be treated in strict confidence and only be used for consideration of application with Bupa. Personal data collected will be used for recruitment purposes only. Bupa will be in touch for any opportunities that matches your profile. All personal data of unsuccessful application will be destroyed 24 months from the date of receiving the application. Full version of Data Privacy Notice available upon request.