Assistant Guest Relations Officer - North Point District

Job Responsibilities:

• Monitor and perform day to day operation
• Liaise with other department and outside contractors to ensure excellent service delivery
• Able to handle both guest complaints and enquiries in a courteous and efficient manner

Job Requirements:

• Form 5 or above
• At least 1 year's customer service experience, preferably in hospitality, tourism, hotel or related service industry
• Experience in the operations of serviced apartments/residences will be an advantage
• Service-oriented, mature, independent and able to work under pressure
• Good communication and interpersonal skills
• Good command of both written and spoken English & Chinese
• Computer literate in Ms Word, Excel and Chinese Word Processing
• Shift duty is required

We provide attractive remuneration package and fringe benefits for the right candidate. Interested parties please send detailed resume with current & expected salaries via “Apply Now” or send in your application through the Careers section in our Corporate Website: http://www.hongyip.com/Careers.

Royal Elite is an Equal Opportunity Employer. Personal data collected will be used for recruitment purpose only.