Administrative Assistant - Receptionist

In September 2025 Harrow International School Hong Kong will oversee the opening of a new Early Years Centre in the Kai Tak area of Hong Kong. Harrow Hong Kong Little Lions will be housed in a new development on Kwun Tong Road and will educate approximately 230 Nursery and Reception pupils in purpose-built classrooms with an outdoor play area and shared learning spaces. The pupils will have priority entry to Year 1 on the Harrow Hong Kong Gold Coast site. This is an exciting opportunity for practitioners to be part of a founding team who will bring our educational vision to life.

Harrow International School Hong Kong is the first international boarding and day school in Hong Kong. It is the third school in the Harrow family of schools in the Asia region and provides a British education from Early Years to Year 13 in custom-built facilities in a stunning location in Hong Kong. The School combines elements of educational philosophy, practice and traditions from Harrow School in London with the international mindedness of a diverse pupil body in Hong Kong. Having opened in September 2012, the School roll is currently around 1600 and the school achieves the best results in Hong Kong at A-level and GCSE.  Since 2020, Harrow Hong Kong has featured as one of the top 150 Schools in the World, top 10 Schools in Asia and one of the leading schools in Hong Kong according to the Spear’s and CARFAX Index. Harrow Hong Kong is, however, about much more than academic results and our pupils excel in music, drama, sport and art as well as service and charity work. Our pupils go on to some of the top universities across the world including Oxford, Cambridge, Imperial College London, Durham University, University of Exeter, The University of Edinburgh, Harvard, Stanford, Yale, Princeton University, UPenn, UC Berkeley, The University of Hong Kong and Tsinghua University.

Job Title: Administrative Assistant - Receptionist

Job Purpose: To manage the reception area and to provide administrative support to Harrow Hong Kong Little Lions School

Start Date:August 2025

Tenure:Full time, permanent

Job Description

Education is ever-changing and all staff are expected to participate constructively in school activities and to adopt a flexible approach to their work. Whilst every effort has been made to explain the main duties and responsibilities of the post, each individual task undertaken may not be identified. The post holder will be expected to comply with any reasonable request from the line manager to undertake work of a similar level that is not specified in this job description. This job description will be reviewed regularly and may be varied in light of the business needs of the school.

·         Greeting visitors and directing them to the appropriate area / staff member

·         Managing incoming calls, dealing with general enquiries and passing on messages as required

·         Monitoring the Harrow Little Lions general email inbox and forwarding queries to the relevant department / staff

·         Dealing with day-to-day parent communication, including liaison with Class Representatives and dissemination of whole setting parent information

·         Handling both incoming and outgoing mail / courier deliveries, including distribution to relevant staff

·         Overseeing the reception area ensuring the area is tidy and comfortable

·         Handling lost property

·         Working with the ICT Department to ensure that the telephone directory is kept up to date

·         Updating and maintaining the emergency telephone tree for the setting

·         Liaising with the bus company to ensure daily pupil lists are up to date for arrival and dismissal

·         Supporting non-academic and academic procurement procedures, including the order of tea, coffee etc. for the Common Room and Pantry

·         Overseeing the storage of academic and non-academic resources within the setting

·         Supporting with the promotion, organisation and smooth running of events within the setting

·         Providing administrative support to the Leadership Team, if required

·         Implementing safeguarding procedures at the School

·         Undertaking duties as the Head, or delegated representatives, may reasonably request

Harrow International School Hong Kong and Harrow Hong Kong Little Lions is fundamentally committed to safeguarding the children in our care and their welfare is our top priority.

All adults in the School community are expected to follow its Child Protection procedures and are required to undertake safeguarding checks.

Harrow International School Hong Kong and Harrow Hong Kong Little Lions reserves the right to recruit at any stage during the selection process.

Person Specification

The successful candidate will be likely to fit the following profile:

Qualifications:

·         Diploma or above

Skills:

·         Strong communication skills in English, Cantonese and Mandarin

·         Excellent organisational and administrative skills

·         Good interpersonal skills with positive and courteous manner

·         Proven problem solving skills and ability to multi-task

Experience:

·         Recent graduates are welcome

Knowledge:

·         Computer literate

Personal Qualities:

·         Ability to work as part of a team and independently

·         Organised and strong attention to details

·         Customer-oriented and personal warmth to gain the confidence of pupils, staff and parents

Attitudes:

·         Self-motivated, with good sense of responsibility

·         Proactive and a positive ‘can do’ approach in all aspects of the role

·         Flexible, diligent, positive and enthusiastic

·         Eagerness and willingness to learn and develop new skills, as required by the role

·         Genuine interest in working within an early years educational setting

·         High levels of personal presentation, integrity and communication skills

·         Committed to Harrow International School Hong Kong and Harrow Hong Kong Little Lions’ ethos

All applicants should have in place the right to work in Hong Kong

Application deadline: 12 June 2025 (The School will review applications on a rolling basis. Please apply immediately.)

Personal data provided by job applicants will be treated in strict confidence and used strictly for recruitment purpose only. Only short-listed candidates will be notified.