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Assistant Manager (Mental Health and Psychosocial Support Service)

Hong Kong Red Cross
Posted on 2025-11-21

Kowloon
2 year(s) work experience

Job Description

Job Purpose:
The Assistant Manager supports the Mental Health and Psychosocial Support Service (MHPSS) Service in-charge and Manager to ensure implementation and execution of the services, training, programmes, and events that are related to the promoting Psychological First Aid for ALL, as well as to support the emergency operations of the team if needed.

 

Key Responsibilities:

  • Assist the Manager (Mental Health and Psychosocial Support Service) to identify opportunities for and coordinate the mental health and psychosocial support training conducted for internal staff and volunteers, and external stakeholders including NGO partners, governmental departments, and corporates. Assist in the promotion and implementation of Psychological First Aid (PFA) course and PFA instructor programme. Foster and maintain good working relationships with different partners and stakeholders.

  • Support youth mental health projects, school outreach, and initial assessments of casework.

  • Design and coordinate psychoeducation activities and workshops for the promotion of psychological well-being to the community, monitoring quality and effectiveness, and evaluating the outcome and impact of the programme. 

  • Lead and maintain the team members and volunteers to execute the planned works for ensuring the quality of service by equipping them with required skills, knowledge, and attitude.

  • Support Emergency Psychological Support Service in times of emergencies.

  • Carry out ad hoc projects and tasks when assigned by the Supervisor(s).

 

Requirements:

  • University Degree in Social Science, Education and Humanities, discipline in Social Work, Psychology or Counselling is preferred.

  • A minimum of 2 years of relevant working experience, preferably with project implementation and volunteer management experience. Experience in blended learning, online learning platform or multimedia resource development is an advantage. Candidate with less experience will be considered.

  • Good at programme and training administration and operation, service analysis and report writing. Excellent skills in community work and social networking.

  • Self-motivated, strong sense of responsibility, independent, able to work in a multi-disciplinary team and under pressure.

  • Good team player with excellent interpersonal and communication skills.

  • Proficient in both written and spoken English and Chinese (including Putonghua).

  • Five-day work per week, may need to perform duties on weekends or evenings if required.

  • Good command of MS Office.

 

Fringe Benefits:
Fringe benefits including generous annual leave, marriage leave, compassionate leave, caring leave, medical and dental benefits (including dependents), Employer MPF voluntary contribution, and a discretionary incentive payment (where applicable) will be offered to the right candidates.

 

Contract Period: 2 years (renewable)

The information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar posts within the Group/ Company.


Job Function
Work Location Kowloon
Education
Degree
Skills Interpersonal skills / Communication / Teamwork
Spoken Language Intermediate Cantonese / Intermediate English / Intermediate Mandarin
Written Language Intermediate Chinese / Intermediate English
Employment Type Full Time / Contract
Industry Charity / NGO / Social Services

About company
Hong Kong Red Cross
Established in 1950, the Hong Kong Red Cross is part of the International Red Cross and Red Crescent Movement and the world’s humanitarian network serving over 190 countries. We dedicate ourselves to reducing vulnerability and strengthening community resilience while focusing on current urban risks. With services in four main areas, namely, “Emergency Relief & Disaster Preparedness”, “Community Health Service & Education”, “Humanitarian Engagement & Education”, and “Special Education & Rehabilitation”, we wish to build safer, healthier and more cohesive communities to cope with emergencies and crises.