Sales Executive - Marketing & Customer Service Department (Lift Industry)

Responsibilities:

1. Handling Maintenance Agreements Renewal : Crafting proposals, negotiating terms, and overseeing the renewal of maintenance agreements, including parts and services.
2. Administering Tender Procedures : Managing documentation, submissions, and conducting interviews for the procurement of parts and services contracts.
3. Liaising with Clients and Inter-Divisions : Collaborating with clients and internal teams to achieve sales targets, particularly in parts sales and services.
4. Customer-Related Administration : Monitoring payments, addressing complaints and ensuring customer satisfaction in parts and services transactions.
5. Preparing Quotations : Developing detailed quotations for parts and services, and diligently following up with clients to monitor progress.
6. Sales Activities: Implementing sales strategies for parts and repairs services, ensuring customer needs are met effectively.
7. Sales Promotional Activities : Organizing seminars, presentations, and other promotional events to boost parts and services sales.
8. Market Intelligence and Analysis : Collecting market data, conducting analysis, and supporting the Sales Manager / Senior Sales Manager in formulating successful sales strategies for parts and services.

Requirements:

1. Degree holder in Business, Engineering, or related field
2. Minimum 3 years relevant work experience in sales, preferably in lift industry or related industry
3. Strong technical knowledge of elevator systems and components
4. Excellent communication and interpersonal skills