Technical Support Assistant
Job Highlight
Job Description
OFFICE OF FACULTY OF HEALTH AND SOCIAL SCIENCES
Technical Support Assistant (Ref. 241209010-IE)
Duties
The appointee will be required to:
(a) provide daily technical support to ensure the smooth operation of the Faculty Office and its laboratories;
(b) provide technical support to users on hardware and software issues;
(c) assist Faculty’s teaching staff in the usage of multimedia teaching and e-learning management system;
(d) update and maintain the Faculty Office’s website;
(e) provide support to the Faculty’s events and activities; and
(f) perform any other duties as assigned by the Dean of Faculty or his/her delegates.
Qualifications
Applicants should:
(a) have a recognised associate degree, a higher diploma or a higher certificate in Computer Science, Engineering or related disciplines;
(b) have at least two years’ relevant post-qualification working experience;
(c) be proficient in computer applications including MS Word, Excel and PowerPoint;
(d) be fluent in English and Chinese; and
(e) be proactive, self-motivated and hardworking in undertaking the day-to-day assigned duties.
Preference will be given to those with working experience in supporting IT services in tertiary institutions.
Conditions of Service
A highly competitive remuneration package will be offered. Initial appointment will be on a fixed-term gratuity-bearing contract. Re-engagement thereafter is subject to mutual agreement.
Application
Please submit an application through PolyU’s career website (https://jobs.polyu.edu.hk/general). Consideration of applications will commence on 16 December 2024 until the positions are filled. The University’s Personal Information Collection Statement for recruitment can be found at https://www.polyu.edu.hk/hro/careers/pics_for_recruitment/.
PolyU is an equal opportunity employer, dedicated to fostering an environment that embraces diversity and demonstrates inclusion of people from all backgrounds, cultures, identities and experiences where all members of the University are treated with fairness, dignity and respect. To learn more about the University’s “Statement on Equal Opportunities, Diversity, and Inclusion”, please visit our website at https://www.polyu.edu.hk/hro/equal_opportunities_diversity_and_inclusion/.
| Job Function | |
| Work Location | Hung Hom |
| Benefits | Gratuity |
| Education |
Non-Degree Tertiary
|
| Skills | Microsoft Word / Microsoft Excel / Microsoft PowerPoint |
| Spoken Language | Fluent Cantonese / Fluent English |
| Employment Type | Full Time |
| Industry | Education / Training |