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Guest Services Officer - Outlet 客務款接主任 - 餐廳
Grand Hyatt Hong Kong
Posted today
Wan Chai
1 year(s) work experience
Dental insurance / Five-day work week / Life insurance / Medical insurance / Bonus / Staff discount / Meal allowance / Promotion opportunities / On-the-job training / Tips / Marriage leave / Paternity leave / Free duty meal / Compassionate leave
Job Highlight
Job Description
• To handle guest enquiries either by telephone or in person in a courteous and efficient manner and report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests.
• To have a full working knowledge and capability to supervise, correct and demonstrate all duties and tasks.
• To make table reservations and thereby effectively control and maximize the flow of guests.
| Job Function | |
| Work Location | Wan Chai |
| Benefits | Dental insurance / Five-day work week / Life insurance / Medical insurance / Bonus / Staff discount / Meal allowance / Promotion opportunities / On-the-job training / Tips / Marriage leave / Paternity leave / Free duty meal / Compassionate leave |
| Education |
Form 3
|
| Skills | Problem-solving / Communication / Teamwork |
| Spoken Language | Intermediate Cantonese / Intermediate English / Intermediate Mandarin |
| Written Language | Intermediate English |
| Employment Type | Full Time |
