Customer Service Representative

Responsibilities:

• Greet and assist clients with appointments, inquiries, and pet admissions
• Schedule appointments and manage the front desk efficiently
• Maintain a warm and welcoming reception area for clients
• Handle phone calls, emails, and client communications with professionalism
• Collect and process payments accurately

Requirements:  

• Excellent communication and interpersonal skills
• Proficiency in English and Chinese
• Previous customer service experience is a plus
• A passion for providing outstanding client experiences

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