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兼職客戶主任 - 在線對話 / 電郵 (沙田)
HKT Services Limited
Posted on 2025-04-25
Sha Tin
0 year(s) work experience
Flexible working hours / On-the-job training
Job Highlight
Job Description
職責：
- 通過各種網上渠道（例如在線聊天、電郵、社交媒體）和電話處理客戶查詢，致力提供良好客戶服務
- 把握機會推廣公司產品／服務 - 遵循熱線中心的工作流程及指引，適時跟進及完成整個工作流程
- 以專業的方式履行職責，保障公司形象
- 根據公司的要求執行其他指定的工作
- 工作天數: 最少每星期 3 - 4 天，每天最少 4 小時工作
- 工作時間: 15:00 - 00:00之間
職位要求：
- 香港中學會考或文憑或以上
- 中英文打字速度至少為每分鐘30個字
- 具良好的中英文書寫和口語（廣東話和普通話）能力
- 主動積極協助客戶及推廣產品／服務
- 具電訊業或電話銷售經驗者優先考慮
- 熟悉常用電腦軟件應用程序
有意應徵者或有關招募詳情請透過WhatsApp 6392 5242 查詢。
電訊盈科為平等機會僱主，歡迎所有合資格人士申請職位。申請人所提供的資料絕對保密，並只作與招聘有關的用途。在使用求職者所提供的個人資料時，僱主會嚴格遵守其個人資料政策的規定(https://www.pccw.com/privacy-statement/index.page)，並在收到有關要求時，會隨即提供一份有關政策的複本。
| Job Function | |
| Work Location | Sha Tin |
| Benefits | Flexible working hours / On-the-job training |
| Education |
School Certificate / HKDSE
|
| Skills | Customer service / Microsoft Word / Microsoft Excel / Microsoft PowerPoint / 中英輸入法 |
| Spoken Language | Intermediate Cantonese / Intermediate English / Intermediate Mandarin |
| Written Language | Intermediate Chinese / Intermediate English |
| Employment Type | Part Time |
| Keyword | 客戶服務 / 客戶 / CustomerService / Parttime |
| Industry | Telecommunication |
About company
HKT Services Limited
HKT (SEHK: 6823) is Hong Kong's premier telecommunications service provider and leading operator in fixed-line, broadband and mobile communication services. It meets the needs of the Hong Kong public and local and international businesses with a wide range of services including local telephony, local data and broadband, international telecommunications, mobile, and other telecommunications businesses such as customer premises equipment sales, outsourcing, consulting, and contact centers.
HKT offers a unique quadruple-play experience in Hong Kong delivering media content on its fixed-line, broadband Internet access and mobile platforms jointly with its parent company, PCCW Limited.
HKT also provides a range of innovative and smart living services beyond connectivity to make the daily lives of customers more convenient, whether they are at home, in the workplace, or on the go.
HKT offers a unique quadruple-play experience in Hong Kong delivering media content on its fixed-line, broadband Internet access and mobile platforms jointly with its parent company, PCCW Limited.
HKT also provides a range of innovative and smart living services beyond connectivity to make the daily lives of customers more convenient, whether they are at home, in the workplace, or on the go.