Infrastructure Lead (Enterprise Tech Platform, Infra, End-users systems)

Job title:Infrastructure Lead (All Enterprise Tech Platform, Infrastructure, End-users systems)

Position overview:

All Enterprise Tech Platform, Infrastructure, End-users systems

Infrastructure Architect is responsible for providing technical leadership to design and build fit-for-purpose, cost-effective and robust Infrastructure Technology Solutions to support the delivery of business and IT projects to meet business and non-functional requirements as well as to achieve the Enterprise Infrastructure strategy and roadmap.

Key responsibilities:

·        Manages platform/infrastructure architecture, solutions and services

·        Manages end-user solutions to all employees

·        Manages cybersecurity operations

·       Manage data security operations

·        Apply appropriate processes and tools to create systems, or services, on a technical infrastructure which supports business demands, that are resilient, secure and highly available.

·        Accountable for implementation of technical part of plans, focusing on requirements and planning to meet or exceed internal client expectations.

·        Cross- team collaboration and exchange with other IT areas, sharing technical knowledge and expertise, and resolving issues as necessary, using specialist information to enable others to deliver.

·        Provide expert level support in area of technical specialization, ensuring prompt and accurate resolution of challenges.

·        Communicate the proposed design solutions to the stakeholders, and help to guide decisions regarding tradeoffs that may impact the requirement or delivery timescales for infrastructure projects.

·        Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high level information into details and distinguish users’ requests from underlying business problems.

·        Cross- team collaboration with upstream stakeholders such as solution architects and IT strategy teams to ensure the IT infrastructure asset is delivered aligning with the strategic roadmap.

·        Available to provide 24/7 support as required.

·        Work with Infrastructure Architects to leverage shared infrastructure platforms and services to maximize return on investment and to minimize the total cost of ownership of CPA’s infrastructure environment.

·        Adopt best practices, processes and methodologies of project management and ensure compliance

Requirement:

Experienced in cloud/data center, system admin, network admin, users support, cybersecurity operations, and data security

·        Technical degree holder with minimum of 8 years IT experience, at least 5 years of IT Infrastructure experience ( strategy and architecture design).

·        Must have proven technical experience of working in a complex IT infrastructure environment

·        Technical Expertise: Deep, hands-on knowledge of Networking (Cisco principles), Server Infrastructure, IT User Support models

·        Focus on the business and end user’s needs; ability to set expectations and understand end user behavior

·        Professional competency in at least one technical specialization, with broad understanding of other current and emerging technologies

·        Fluency in English is essential

·        Education: Bachelor’s degree in Computer Science, Information Technology, or a related field. A Master’s degree is highly preferred.

·        Certifications: Relevant certifications, such as AWS Certified Solutions Architect, Cisco CCNA/CCNP, or similar, are a strong asset.