Client Manager / Client Service Officer (Managed Print Services)

Crown Systems Limited is an appointed agency of HP Inc. Hong Kong Ltd.

Job Highlights

• Top multinational IT Company
• Cabin Crew candidates are welcomed
• Immediately available preferred
• 5 days of work per week

Job Description

Our Client is an American multinational information technology company listed in U.S. who is seeking a Client Manager / Client Service Officer for their Managed Print Services.

Responsibilities:

• Manage account operation activities and escalations to maintain and build excellent relationship with client
• As a contact and escalation point between customers and other support teams
• Prepare PO, report, contract and invoicing related document
• Closely engage and liaise with other delivery team to ensure the timely and cost-effective delivery whilst managing delivery scope and resources

Requirement:

• Degree in Business Management / Computer Science / or related disciplines are preferred
• Fresh Graduates are welcomed
• 2 year or above of account management or customer services experience for Account Manager Position
• Good communication skill and a trusted advisor to the customer
• Fluent in Cantonese and English, Verbal and written
• Positive thinking, customer-oriented with good interpersonal skills
• PC literacy: MS Office - Excel & PowerPoint
• Applicants with more experiences will be considered for senior position
• Immediately available preferred
• We offer career prospect, attractive remuneration and fringe benefits including but not limited to the followings:

1. 15 days' annual leave
2. 5 days’ work week & bank holiday
3. Clinical, hospitalization and dental insurance